What a Customer Should Expect During a Rescreening

Screened-in rooms offer hours of enjoyment. Whether it’s the porch, lanai, or some other enclosure, screen-in rooms allow family members to enjoy outdoor spaces without the bugs, debris, and latent dangers an unenclosed area can bring. But, time, weather, and accidental destruction can weaken or destroy screens. It may be one or two panels, a whole side, or the entire structure needs rescreening. Also, a screened area may be in good shape, but a family may decide that they want additional features. Some of these include a pet door, hurricane cables, or kick plates. In the course of having rescreening or screen repair work performed, what can a homeowner expect from a rescreening company? 

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A detailed estimate

When a screen professional offers a quote, it should explain the project in enough detail that it is clear that the homeowner and screeners are on the same page. A barely legible scribble with a bottom line is good for the screener, but not so good for the homeowner, who is parting with their hard-earned money. A detailed estimate is a reasonable expectation.

Professional results and behavior and

Having strangers come work on your home is a process involving trust, one which should be reciprocated with polite behavior, good work habits, and punctual work and completion times. The results of their work should be outstanding. The rescreen company should leave the area tidy and should be accommodating whenever possible. A rescreen company should also work well with other businesses, such as roofers, carpenters, and contractors.

Communication

Communication before, during, and after the rescreening is an essential part of running a successful business. Professional, friendly, and timely communication is what keeps customers returning when new screen needs arise. It is also what makes people recommend a screening company to their friends, one of the highest compliments a company can receive.

Fair pricing

Fair pricing is essential because it indicates that a company has a vested interest in serving the community, not just making a quick buck at the expense of an insurance company. Sometimes a customer may need the work performed but isn’t entirely sure what it should cost. Honest people offer fair pricing, and that’s the kind of people customers appreciate doing their job.

A restored and upgraded screened-in porch or lanai adds to the property value, comfort, and ambiance of a home. But, the process of having a rescreening company should be a pleasant one, in which the work is performed professionally, expectations are met, and the customer is ultimately rewarded with a professional-looking rescreening project at an affordable price.


Lanai Guy is a full-service screen company servicing Brandon, Riverview, and the surrounding area for screen enclosures, lanais, rescreen, and screen repair. Call (813) 316-5971 to schedule an appointment!